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Why my Email is returned, Blacklisted or Rejected by Recipient ?

Note: We can only fix this if the block is against the entire server. If the block is specifically against your email address, then the receiver is blocking your emails purposefully and we cannot remove the block. 

If you get a bounce-back error that you cannot figure out, please visit this link so that you can enable the full headers of the email. (Full headers are required so that we can solve your problem.)

http://www.haltabuse.org/help/headers. Once the headers have been exposed, please email the full headers and bounce back the error to: 


service@eicra.com if a NON-blacklist issue.
info@eicra.com if a BLACKLIST issue.

If you find any difficulties finding the headers or send the details bounce back error message to us

If you're not sure which it should go to, please contact us via phone or live chat.
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