Start a conversation

How to Un-block my IP Address. exercises the best practices not to block the client's IP un-till or unless the system determined some very suspicious request come IP. If it does, our firewall blocks it temporarily / permanently in order to sure your server and site.

In case, If you feel that your IP has been blocked somehow or can't access your site, webmail or cPanel, you can unblock yourself through your client area.

 After logging in to your client area,

 click Support and write your IP and search

=> Unblock IP Address to find the below screen.  

It will take you to the following page where you can search your IP and request to release blockages.  You can find your system IP address printed on the screen indicated below or visit to know your current system IP from where you unable to log in.   

If IP really gets blocked, you will see the explanation of why your IP is blocked. You have to make sure that, same reason never repeats again in order to avoid permanent blockages.  If you do not agree with the following explanation or you do not know why this happened to you, please consult with any system admin or security expert nearby in order assist you better on this issue. 


Choose files or drag and drop files
Was this article helpful?

  2. Posted
  3. Updated


  1. Sumitav Sarker

    "How to Un-block my IP Address" from client area its NEVER worked according to Eicra soft guide line. I am from NMC Bangladesh Ltd. My domain is which is already hosted Eicra soft Ltd. After hosted my domain at eicra. we are facing IP blocked 2-3 days per week. we have to dependent on EICRA for release our IP. If we can release IP from Firewall, it will be very helpful for us. So please take solve that issue ASAP. Thanks for understand Sumit 0191149111